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SVRS MindTouch

Block Caller

Overview

There are ways to add phone number to Block List. You can add any existing contact in the list, you can add a new phone number directly or you can block a number from Call History or a SignMail Caller.

Notes:

  • You will not receive missed call notifications or SignMail videos from a blocked phone number.
  • You can block anyone except for certain Sorenson numbers such as SVRS Technical Support using this feature.
  • Enabling Don't Accept Anonymous Calls in Settings will block callers if they have their Caller ID hidden. 

Add a caller to Blocked List

9.0 version
  1. Tap Contacts > Menu (3 dots icon) > Blocked Numbers > Add (plus icon)
  2. Enter the information.
  3. Tap Block.
8.6 version
  1. Tap Phonebook > Blocked.
  2. Tap the add block icon, then enter the information.
  3. Tap Save.

Block anonymous calls

9.0 version 
  1. Tap Menu (3 dots) > Settings > Advanced.
  2. Tap Block Anonymous Callers.
8.6 version 
  1. Tap three Dots > Settings > Incoming Calls.
  2. Enable Don't Accept Anonymous Videophone Calls.

Block a caller in Call History

9.0 version
  1. Tap Call History.
  2. Tap a call record.
  3. Tap Block Number > Block.
8.6 version
  1. Tap Call History.
  2. Press and hold a call record.
  3. Tap the add blocked icon OK.

Block a caller in Phonebook

9.0 version
  1. Tap Contacts.
  2. Press and hold a contact. 
  3. Tap Block Numbers.
8.6 version
  1. Tap Phonebook > Contacts.
  2. Press and hold a contact. 
  3. Tap the add blocked icon.

Block a caller in SignMail

9.0 version
  1. Tap SignMail.
  2. Tap a video.
  3. Tap Block Number > Block.
8.6 version
  1. Tap SignMail.
  2. Tap a video
  3. Tap Block Phone Number > OK.

Unblock a caller

9.0 version
  1. Tap Contacts > Menu (3 dots icon) > Blocked Numbers.
  2. Tap X for the number you want to unblock.
8.6 version
  1. Tap Phonebook > Blocked.
  2. Press and hold a contact. 
  3. Tap the delete icon.

​Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: BCLAO.