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SVRS MindTouch

Call Waiting


While on a call, receive notifications of another incoming call with Call Waiting. If you take the call, it's easy to switch between the two calls.

Note: VP will display on-screen notification instead of LightRing flash for Call Waiting.

Enable Call Waiting

9.0 version
  1. Tap Menu (3 dots icon) > Advanced.
  2. Enable Call Waiting.
8.6 version
  1. Tap Settings > Incoming Calls.
  2. Enable Call Waiting.

Use Call Waiting

Put the first call on hold and choose an option:

  • Decline
  • Hold + Answer
  • Hangup + Answer

​Troubleshooting tips

  • I do not see incoming call while I am on call
    • Make sure the caller is not blocked in your phonebook.
    • Make sure "Call Waiting Pop Up" notification is enabled for ntouch app in Android phone settings.
  • Phone LED is not flashing when receiving an incoming call
    • Make sure you use flasher in ntouch app settings.

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: CWAAL.