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SVRS MindTouch

Contacts

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Overview

You can use the filtering buttons to select to view a list of the Contacts you have saved.

Notes: 

  • You may need to allow permission for ntouch app to access your device contacts. 
  • The changes made to the contacts in the Phonebook will not update the Call History retroactively.

Use Contacts

  1. Tap Contacts.
  2. Choose an option:
    • Tap Create new contact
    • Tap Drop-down menu (3 dots icons), then tap an option:
      • Blocked Numbers
      • Settings
      • Video Center
    • Tap a contact record then tap Call.
    • Tap Dial Screen (keypad icon)

Create a new contact

  1. Tap Contacts > Create new contact.
  2. Enter the information.
  3. Tap Save.

Edit a contact

  1. Tap Contacts.
  2. Tap a contact record
  3. Tap Edit Contact (pencil icon) to edit the information.
  4. Tap Save.

Delete a contact

  1. Tap Contacts.
  2. Tap a contact record.
  3. Tap Drop-down menu (3 dots icon) > Delete.

Import contacts

Note: You may need to allow permission for ntouch app to access your phone's contacts. 

  • Tap Drop-down menu (3 dots icons) > Settings > Advanced, then tap an option:
    • Import Android contacts
      • Tap Continue to import contacts.
    • Import Sorenson contacts
      1. Enter your phone number and password.
      2. Tap Import.

Troubleshooting tip

I am not able to create, edit, or delete contacts
  • You may have encountered the issue when Sorenson's servers are temporarily unavailable. Try these troubleshooting steps to resolve the issue:
    1. Force quit app then login again or reboot the VP.
    2. Check your internet to make sure it is working as expected. Open a web browser and if it opens Internet Service Provider page containing some kind of warning then there may be issue with your provider and you may need to call them. 

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: CSOTN.