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SVRS MindTouch

Unable to get incoming calls on Android devices

Overview

If you are not able to get incoming calls on cellular network, one of the steps below may fix the issue. After following the steps for each recommended solution, check whether it fixed your issue.
  1. Make sure Mobile Data is enabled in Android Settings.
  2. Enable unrestricted data usage in Android Settings for ntouch app if Data Saver is enabled.
  3. If you still have issues with not getting incoming calls, please contact Technical Support and provide this code: UTGIC.