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SVRS MindTouch

Block Caller

Overview

There are ways to add phone number to Block List. You can add any existing contact in the list, you can add a new phone number directly or you can block a number from Call History or a SignMail Caller.

Add a caller to Blocked List

  • 9.0 version
    1. Tap Settings > Blocked Numbers > +
    2. Enter Description and Phone Number, then tap Done. 
  • 8.6 version
    1. Tap Phonebook > Blocked Numbers > +
    2. Enter Description and Phone Number, then tap Done.

Block anonymous calls

  1. Tap Settings.
  2. Enable Block Anonymous Calls.

Block a caller in Call History

  • 9.0 version
    1. Tap History.
    2. Tap the circle icon on the right side of a call history entry.
    3. Tap Block Contact or Block Caller > Block Contact or Block Caller.
  • 8.6 version
    1. Tap Call History.
    2. Tap the circle on the right side of a call history entry.
    3. Tap Block Contact or Block Number.

Block a caller in Contacts

  • 9.0 version
    1. Tap Contacts.
    2. Tap a contact.
    3. Tap Block Contact > Block Contact.
  • 8.6 version
    1. Tap Phonebook > Sorenson Contacts.
    2. Tap a contact.
    3. Tap Block Contact > Block Contact.

Block a caller in SignMail

  • 9.0 version
    1. Tap SignMail.
    2. Tap the circle icon on the right side of a video.
    3. Tap Block Contact or Block Sender > Block Contact or Block Sender.
  • 8.6 version
    1. Tap SignMail.
    2. Tap Options (the three dots) on the right side of a video.
    3. Tap Block Phone Number > Block.

Unblock a caller

  • 9.0 version
    1. Tap Settings > Blocked Numbers.
    2. Tap a contact.
    3. Tap Deleted Blocked > Deleted Blocked.
  • 8.6 version
    1. Tap Phonebook > Blocked Numbers.
    2. Tap a contact.
    3. Tap Deleted Blocked > Deleted Blocked.

Did you know

  • You will not receive missed calls notices or SignMail videos from a blocked phone number.
  • You can block anyone except for certain Sorenson numbers such as SVRS Technical Support using this feature.
  • Enabling Don't Accept Anonymous Calls in Settings will block callers if they have their Caller ID hidden. 

​Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: BCLAO