Call Transfer feature lets you transfer an active call with one Sorenson endpoint or to another Sorenson endpoint or to a hearing phone number. You can also transfer an active call to a member of your myPhone group (if you have one), to a contact's phone number, to a phone number in your Call History list, or you can enter a phone number to dial.
Notes:
- Calls must be between Sorenson endpoints.
- Active calls to a Sorenson Hold server cannot be transferred to another number like Customer Service, Technical Support, or VRS.
- Calls cannot be transferred to Sorenson endpoints with Do Not Disturb enabled.
