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SVRS MindTouch

Caller ID


Display your Caller ID or remain anonymous by hiding your Caller ID phone number from being sent to others when calling.


  • Caller ID can't be hidden when calling certain numbers such as 911 and toll-free numbers such as 866, 800, etc.
    • Their operators may still see your Caller ID.
  • You cannot call Sorenson users who have enabled the Don't Accept Anonymous Videophone Calls feature if you hide your Caller ID.
  • The caller may have enabled Hide My Caller ID on their phone if you received call from someone with "No Caller ID"

Enable Hide My Caller ID

  1. Tap Settings.
  2. Enable Hide My Caller ID.

Use Apple contacts as the Caller ID instead of ntouch contacts

  1. Tap Settings.
  2. Enable integrated Calling Enabled.

Troubleshooting tip

  • I see multiple contacts with the same phone number during incoming calls
    • Remove the duplicate contact from Apple contact associated with the same phone number.

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: CIADL.