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SVRS MindTouch

Contacts

Overview

You can use the filtering buttons to select to view a list of the Contacts you have saved.

Create a new contact

  1. Tap Contacts > Add Contact (plus icon)
    • Note: If you do not see Contacts, tap Contacts again.
  2. Enter the information.
  3. Tap Done.

Edit a contact

  1. Tap Contacts.
    • Note: If you do not see Add, tap Contacts again.
  2. Tap a contact record.
  3. Tap Edit to edit the information.
  4. Tap Done.

Delete a contact

  1. Tap Contacts.
    • Note: If you do not see Add, tap Contacts again.
  2. Tap a contact record.
  3. Tap Delete Contact > Delete Contact.

Import contacts from other Sorenson product

  1. Tap Settings > Contacts.
  2. Enter your phone number and password.
  3. Tap Import From Videophone Account.

Troubleshooting tip

I am not able to create, edit, or delete contacts
  • You may have encountered the issue when Sorenson's servers are temporarily unavailable. Try these troubleshooting steps to resolve the issue:
    1. Force quit app then login again or reboot the VP.
    2. Check your internet to make sure it is working as expected. Open a web browser and if it opens Internet Service Provider page containing some kind of warning then there may be issue with your provider and you may need to call them. 

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: CSOTN.