Apple Watch with ntouch Mobile

Overview

Note: Notifications go to either your Apple Watch or iPhone, but not both.

• Incoming call notification does not show up on Apple Watch due to Callkit limitation.
• You can view missed call on Apple Watch after missing incoming call.
• You can view SignMail message from the notification center on Apple Watch.
  • The notification will disappear from Apple Watch if you open it on phone.
• Apple Watch must be in a close proximity to iPhone in order to get notifications unless Apple Watch is on the same WiFi network as iPhone.
• If your iPhone is unlocked, notifications will appear on iPhone.
• If your iPhone is locked or sleep, notifications will appear on Apple Watch unless it is locked with your passcode.
  • Apple watch will remain unlocked while wearing it on wrist. Taking it off wrist will cause Apple Watch to enable the lock screen. 
• If you see the the phone icon with slash or the cross icon on Apple watch then it means that there is no connection. 
• If you see the word "disconnected", then that means that Apple Watch is not connected to a cellular network. 
• Click on Notifications on your Apple Watch for more information.

Troubleshooting tip

• My Apple Watch or iPhone did not get notification

  1. Swipe up on either device
     • Apple Watch: Touch and hold the bottom of the watch face then swipe up.
     • iPhone: Swipe down from the top-right corner of your screen or swipe up from the bottom edge of any screen.
  2. Disable the Airplane Mode. 
  3. Turn off the Do not disturb.