Skip to main content
SVRS MindTouch

I cannot download or find ntouch Mobile in the App Store

  1. Last updated
  2. Save as PDF

Change the country to United States for ntouch Mobile app to appear in the App store

  1. Open the Settings app on an iOS device.
  2. Tap your name. 
  3. Tap iTunes & App Store.
  4. Tap Apple ID: (your email address).
  5. Tap View Apple ID.
  6. Enter your password or Touch ID.
  7. Tap Country/Region​​​​​​​.
  8. Tap Change Country or Region​​​​​​​.
  9. Tap United States​​​​​​​.

Unable to download apps

  1. Open the Settings app on an iOS device.
  2. Tap General.
  3. Tap Reset.
  4. Tap Reset All Settings.
    • DO NOT SELECT "ERASE ALL CONTENTS AND SETTINGS"

Disable restrictions to download ntouch Mobile app in the App Store

Prior to iOS version 12 iOS version 12
  1. Open the Settings app on an iOS device.
  2. Tap General.
  3. Tap Restrictions.
  4. Enter your passcode.
  5. Tap Disable Restrictions.
  6. Enter your Passcode again.
  1. Open the Settings app on an iOS device.
  2. Tap Screen Time.
  3. Tap Content & Privacy Restrictions.
  4. Turn off Content & Privacy Restrictions.