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SVRS MindTouch

Block Caller

Overview

There are ways to add phone number to Block List. You can add any existing contact in the list, you can add a new phone number directly or you can block a number from Call History or a SignMail Caller

Add a caller to Blocked List

  1. Select Phonebook > Blocked > Block Contact.
  2. Enter description and phone number, then select Save.

Block anonymous calls

  1. Select Settings > General.
  2. Check the box for Don't Accept Anonymous Videophone Calls.
  3. Select Save.

Block a caller in Call History

  1. Select Call History.
  2. Select a caller.
  3. Select Option (the three dots on the upper right corner) Block Caller > Yes.

Block a caller in Phonebook

  1. Select Phonebook > Contacts.
  2. Select a contact.
  3. Select Block Caller > Yes.

Block a caller in SignMail

  1. Select SignMail.
  2. Select a video.
  3. Select Option (the three dots on the upper right corner) Block Caller > Yes.

Unblock a caller

  1. Select Phonebook > Blocked.
  2. Select a caller.
  3. Select the Remove from Block List button (the trash icon on the lower right).

Did you know

  • You will not receive missed calls or SignMail from blocked phone number.
  • You can block anyone except for certain Sorenson numbers such as SVRS Technical Support using this feature.
  • Enabling Don't accept anonymous videophone calls in Settings will block callers if they have their Caller ID hidden. 

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: BCLAO