Contacts

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Overview

Create a new contact

Select Phonebook > Contacts > New Contact.
Enter the information.
Select Save.

Edit a contact

Select Phonebook > Contacts.
Select a contact record.
Select Edit to edit the information.
Select Save.

Delete a contact

Select Phonebook > Contacts.
Select a contact record.
Select Delete Contact (trash can icon)
Select Yes.

Enable Spanish VRS in Contacts

Select Settings > General.
Check the box for Enable Spanish Features.
Select Save.

Import contacts from other Sorenson product

Select Settings > Phonebook.
Enter your phone number and password.
Select Begin Import.

Troubleshooting tip

I am not able to create, edit, or delete contacts

You may have encountered the issue when Sorenson's servers are temporarily unavailable. Try these troubleshooting steps to resolve the issue:
1. Force quit app then login again or reboot the VP.
2. Check your internet to make sure it is working as expected. Open a web browser and if it opens Internet Service Provider page containing some kind of warning then there may be issue with your provider and you may need to call them.

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