Favorites

Overview

Favorites feature lets you create a list favorite contacts. You can store your most important contacts in the Favorites list to make them easy to find quickly. Using the Favorites list is especially helpful if you have a large number of contacts. You can add a phone number to your Favorites list at the time you create the contact or afterwards. You can open your Favorites list on the Home screen or from the Phonebook screen.

Note: You can have up to 30 contacts on your Favorite list.

Use Favorites

Select Phonebook > Favorite.
Choose an option:
- Double click a call record to make call.
- Select a call record then select an option:
  - Delete Favorite
  - View Call History
  - Edit Contact
  - Block Caller
  - Delete Contact

Add Favorite

Select Phonebook > Contacts.
Select a contact record.
Select Favorites (star icon)

Rearrange Favorites

Select Phonebook > Favorites.
Select Arrange Favorites (3 lines icon) and drag a contact record to rearrange.

Troubleshooting tip

I am not able to add, rearrange, or remove favorite

You may have encountered the issue when Sorenson's servers are temporarily unavailable. Try these troubleshooting steps to resolve the issue:
1. Force quit app then login again or reboot the VP.
2. Check your internet to make sure it is working as expected. Open a web browser and if it opens Internet Service Provider page containing some kind of warning then there may be issue with your provider and you may need to call them.