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SVRS MindTouch



Access all the N11 numbers available in your local area. By dialing 611, you will be connected directly with Sorenson Customer Service. N11 numbers include: 211, 311, 411, 511, 611, 711, 811, 911 and 988.


  • Non-Sorenson videophones must dial full ten-digit to connect to our services.
  • All N11 services are not available in all areas. Your provisioned 911 address is used for N11 phone number look-up. If you have a non-standard address format, N11 number look-up may fail. 
# Service
211 Community information and referrals
311 Non-emergency policy dispatcher
411 Phone directory assistance
511 Traffic and transportation information
611 Customer service (directly dials Sorenson Customer Service).  Note: Non-Sorenson equipment will need to dial full ten-digit number.  
711 State TTY relay service
811 Local utility “call-before-you-dig” service
911 Emergency dispatcher
988 National Suicide Prevention Lifeline.  For more information on 988 go to  and FCC's website.

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: ND1I1.