SignMail

Setup SignMail Greeting

1. Select Settings.
2. Select SignMail.
3. Select Personal Greeting.
   • Sorenson Greeting
   • Personal Greeting
   • No Greeting
4. Select Save​​​​​​​.

Receive SignMail email notification

1. Select Settings​​​​​​​.
2. Select SignMail​​​​​​​.
3. Select SignMail​​​​​​​.
4. Check the checkbox for Notify me when new SignMail arrives.
5. Enter an email address​​​​​​​.
6. Select Save button​​​​​​​.
7. Open your email "Verification Needed to Activiate your SignMail Account."
8. Tap the hyperlink to activate the SignMail Account. 
   • If you do not see the verification email, check junk or spam folder.

Send Direct-Dial Call (Enhanced SignMail)

Note: You will not receive email notifications or Missed calls from Enhanced SignMails

1. Select SignMail​​​​​​​.
2. Select Send new SignMail then choose an option:
   • Favorites
   • Phonebook
   • Call History
   • Dial Number

Did you know 

• You can have Personal Greeting video recording up to 30 seconds. 
• You cannot send a SignMail video to hearing phone numbers or to non-Sorenson numbers.
• You also cannot send a SignMail to Sorenson endpoint that is blocking calls from your phone number or to an endpoint that is set to Public mode.
• You can record for the full 120 seconds (2 minutes) or you can choose to end the recording sooner. 
• If a phone number that you entered or selected cannot receive SignMail videos, you will see the dialog shown below. This dialog reminds you that you cannot send a SignMail video message to hearing phone numbers or to third-party (non-Sorenson) numbers.
  • Can't Send SignMail
    • The number can't receive a SignMail. Call this number directly?

Contact Us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: SLIIG