Skip to main content
Internet Connection
- High-speed Internet connection (DSL, cable, wireless, T1 or equivalent)
- Connection speeds: 512 Kbps (minimum) and 1 Mbps (recommended)
Operating System
- Recommended: Windows 10
- Minimum: Windows 7 (either the 32 or 64 bit version with Service Pack 2 or higher)
- Not supported:
- Windows 8.0 (Must upgrade to Windows 8.1 or 10)
- Windows 10 in S mode
- Note: Customer can switch out of S mode. There is no option to go back to Windows 10 in S mode after the switch.
- Microsoft .NET Framework Version 4.7.2 (installed by ntouch PC if needed)
Hardware Requirements
- 2.0 GHZ Intel (or AMD equivalent) or faster processor
- 2 GB of RAM or higher
- 150 MB hard disk space
- Internal or external USB web cam
- Screen display resolution of 1024 x 768 or higher
Hardware Requirements for Sorenson HD video
- Minimum connection speeds: 1 Mbps Send and Receive
- Intel Core i5 series (or AMD equivalent) or faster processor
- 4 GB of RAM or higher
Recommended External Web Cams
- Microsoft LifeCam HD-5000
- Logitech HD Webcam C310
- Logitech HD Webcam C615
- Logitech HD Pro Webcam C922
