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Sorenson MindTouch

Block Caller

Overview

Block or unblock a caller

To Turn On the Feature

The Block Caller feature is enabled by default and no action needs to be taken on your part to enable it.  If you do not see the Block Caller feature, please contact us. 

To Block a Caller through the Phonebook

  1. Start at the Home screen.
  2. Select Phonebook.
  3. Select Block Caller.
  4. To block a caller, enter the Description and Phone Number in Add Blocked Phone Number dialog.
  5. Select OK.

To Block a Caller through Call History

  1. Start at the Home screen.
  2. Select Call History.
  3. Select All Calls.
  4. Select the contact you want to block.
  5. Select Block.
  6. Select OK.

To Block a Caller through SignMail

  1. Start at the Home screen.
  2. Select SignMail.
  3. Select the contact you want to block.
  4. Select Block.
  5. Select OK.

To Unblock a Caller

  1. Start at the Home screen.
  2. Select Phonebook.
  3. Select Blocked.
  4. Select the contact you want to unblock.
  5. Select Unblock.
  6. Select Yes.

Troubleshooting Tips

None.

Contact Us

If you are still having issues with the Block Caller feature, please call Technical Support at 801-287-9403 and provide this code: 

BCLAO