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SVRS MindTouch

Block Caller

Overview

There are ways to add phone number to Block List. You can add any existing contact in the list, you can add a new phone number directly or you can block a number from Call History or a SignMail Caller.

Add a caller to Blocked List

  1. Select Phonebook.
  2. Select Block Caller, then enter the information.
  3. Select OK.

Block anonymous videophone calls

Note: Enabling Don't Accept Anonymous Calls will block callers if they have their Caller ID hidden. 

  1. Select Settings > Device Options > Privacy/Notifications
  2. Check the box for Don’t accept anonymous videophone calls?

Block a caller in Call History

  1. Select Call History.
  2. Select All Calls.
  3. Select a contact then select Block.
  4. Select OK.

Block a caller in SignMail

  1. Select SignMail.
  2. Select a video then select Block.
  3. Select OK.

Unblock a Caller

  1. Select Phonebook.
  2. Select Blocked.
  3. Select a contact then select Unblock.
  4. Select Yes.

Did you know

  • You will not receive missed calls notices or SignMail videos from a blocked phone number.
  • You can block anyone except for certain Sorenson numbers such as SVRS Technical Support using this feature.

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: BCLAO