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SVRS MindTouch

Block Caller


There are ways to add phone number to Block List. You can add any existing contact in the list, you can add a new phone number directly or you can block a number from Call History or a SignMail Caller.


  • You will not receive missed call notifications or SignMail videos from a blocked phone number.
  • You can block anyone except for certain Sorenson numbers such as SVRS Technical Support using this feature.
  • Enabling Don't Accept Anonymous Calls in Settings will block callers if they have their Caller ID hidden. 

Add a caller to Blocked List

  1. Select Phonebook > Block Caller.
  2. Enter the information.
  3. Select OK.

Block anonymous videophone calls

Enabling Don't Accept Anonymous Calls will block callers if they have their Caller ID hidden.

  1. Select Settings > Call Options > Incoming.
  2. Check the box for Don’t accept anonymous calls

Block a caller in Call History

  1. Select Call History > All Calls.
  2. Select a caller.
  3. Select Block > OK.

Block a caller in SignMail

  1. Select SignMail.
  2. Select a video.
  3. Select Block > OK.

Unblock a caller

  1. Select Phonebook > Blocked.
  2. Select a contact.
  3. Select Unblock > Yes.

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: BCLAO.