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SVRS MindTouch

Block Caller

Overview

There are ways to add phone number to Block List. You can add any existing contact in the list, you can add a new phone number directly or you can block a number from Call History or a SignMail Caller.

Add a caller to Blocked List

  1. Select Phonebook > Block Caller
  2. Enter the information to block the caller
  3. Select OK

Block anonymous videophone calls

Note: Enabling Don't Accept Anonymous Calls will block callers if they have their Caller ID hidden

  1. Select Settings > Device Options > Privacy/Notifications
  2. Check the box for Don’t accept anonymous videophone calls?

Block a caller in Call History

  1. Select Call History > All Calls
  2. Select a contact to block the caller
  3. Select Block > OK

Block a caller in SignMail

  1. Select SignMail > 
  2. Select a video to block the caller
  3. Select Block > OK

Unblock a Caller

  1. Select Phonebook > Blocked
  2. Select a contact to block the caller
  3. Select Unblock > Yes

Did you know

  • You will not receive missed calls notices or SignMail videos from a blocked phone number.
  • You can block anyone except for certain Sorenson numbers such as SVRS Technical Support using this feature.

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: BCLAO