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SVRS MindTouch

Call History

Overview

Call History screen lets you see lists of your recent calls. You can choose to see a list of all calls, or just your missed calls, incoming calls, or outgoing calls. You can also view the details of your Call History including Interpreter ID. 

Notes: 

  • Deleting your Call History will not be deleted from other ntouch product.
  • You can see the existing entries in your Call History even if Sorenson's servers are temporarily unavailable however you cannot save changes to any of the lists. 
    • This feature does not apply to ntouch VP1.
  • Interpreter ID will be shown for the first interpreter connected, not the transferred or switched interpreter during the same call.

Use Call History

  1. Select Call History.
  2. Select a list:
    • All Calls
    • Missed Calls
    • Received Calls
    • Dialed Calls
  3. Select a caller, then choose an option:
    • Call
    • Add Contact
    • Add Favorite
    • Delete Item
    • Clear List
    • Block

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: CHAIL.