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Sorenson MindTouch

Call Waiting

Overview

While on a call, receive notifications of another incoming call with Call Waiting. If you take the call, it's easy to switch between the two calls.

To Turn On the Feature

  1. Start at the Home screen.
  2. Select Settings.
  3. Select Call Options.
  4. Select Call Waiting
  5. Uncheck Automatically reject incoming calls when in a call.
  6. Select OK.

Troubleshooting Tip

  • I do not see an incoming call while I am on current call
    • Check to make sure the phone number is not blocked in the phonebook.
  • I do not see LightRing flashing when I get an incoming call while in a current call
    • Call Waiting notice will appear at the top of the TV screen to alert you to the incoming call.

Contact Us

If you are still having issues with the Call Waiting feature, please call Technical Support at 801-287-9403 and give us this code: 

CWAAL

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Known Issue
  • None