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SVRS MindTouch

Don’t Accept Anonymous Calls


The Don't Accept Anonymous Calls feature lets you reject incoming videophone calls that do not have Caller ID information. This feature can help reject solicitation calls or calls from people who are hiding their Caller ID information. Remember, if you turn on the Don't Accept Anonymous Calls feature, other Sorenson users will not be able to call you if they have enabled the “Hide My Caller ID” feature on their endpoints.

To Turn On the Feature

  1. Start at the Home screen.
  2. Select Settings.
  3. Select Call Options.
  4. Select Incoming button.
  5. Check Don’t accept anonymous videophone calls.

Troubleshooting Tips


Contact Us

If you are still having issues with Don't Accept Anonymous Calls, please call Technical Support at 801-287-9403 and provide this code: 


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Known Issue
  • No Known Issue
SDB Category
  • Issue: Feature > Block Anonymous Caller