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Sorenson MindTouch

Don’t Accept Anonymous Calls

Overview

The Don't Accept Anonymous Calls feature lets you reject incoming videophone calls that do not have Caller ID information. This feature can help reject solicitation calls or calls from people who are hiding their Caller ID information. Remember, if you turn on the Don't Accept Anonymous Calls feature, other Sorenson users will not be able to call you if they have enabled the “Hide My Caller ID” feature on their endpoints.

To Turn On the Feature

  1. Select the Settings button.
  2. Move to the Call Options button.
  3. Move to the Saved Text button in the Call Options menu. Then select the button.
  4. Move to the Incoming button in the Call Options menu. Then select the button.
  5. The Incoming Call Settings screen appears.
  6. Select Don’t Accept Anonymous Calls checkbox to have ntouch VP automatically reject incoming calls that do not include Caller ID information. This feature can help you to reject solicitation calls or calls from people who are intentionally hiding their Caller ID information.

Troubleshooting

There is no issue with the Don't Accept Anonymous Calls feature at this time

Contact Us

If you are still having issues with Don't Accept Anonymous Calls, please call Technical Support at 801-287-9403 and provide this code: 

DAACO