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Sorenson MindTouch

Share Text and Contacts

Overview

ntouch VP offers the popular “Share” feature which includes a Share Text and a Share Contacts function. You can share text messages during a call which you have saved before the call begins. The Saved Text function lets you save up to 10 short text messages to use during calls. The Share Contacts function lets you share information about any of your contacts (name, phone numbers) during a call.

Note: The saved text information will only be saved to that ntouch VP and will not be stored on Sorenson. 

To Turn On the Feature

This Share Text and Contacts feature is enabled by default and no action needs to be taken on your part to enable it.  If you do not see the feature, please contact us. 

To Add Saved Text Messages

  1. At the Home screen, select the Settings button and then move to the Call Options button.
  2. Move to the Saved Text button.
  3. Select the Saved Text button to display the screen.
  4. Select the Select to modify drop-down list.
  5. Move to the Edit Saved Text field so that it is highlighted.
  6. Press the Keyboard key on the remote control to display the screen.
  7. Use the on-screen keyboard to enter the text.
  8. When finished entering text, press the Keyboard key to exit the dialog and return to the screen.
  9. If you want to erase a Saved Text message, first select the item from the drop-down list. Then, move to and select the Clear Text button.

To Use Saved Text During Calls

  1. At an active call screen, press the Enter key on the remote control.
  2. Use the remote control to move to the Share Text button.
  3. Select the Share Text button to open the pop-up menu.
  4. Select the Saved Text button to display the pop-up menu.
  5. Select the desired entry to put the saved text in the outgoing text field.
  6. To clear the text from the outgoing text field, first display the in-call menu bar and select the Share Text button. Then, select the Clear button.

To Share a Contact During Calls

  1. At an active call screen, press the Enter key on the remote control.
  2. Use the remote control to move to the Share Text button.
  3. Select the Share Text button to open the pop-up menu and then move to the Contacts button.
  4. Select the Contacts button to open the pop-up menu.
  5. Select the contact entry you want to share to display the screen.

Troubleshooting

There is no issue with the Share Text and Contacts feature at this time

Contact Us

If you are still having issues with Share Text and Contacts, please call Technical Support at 801-287-9403 and provide this code: 

STACS