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Sorenson MindTouch

SignMail

Overview

When Sorenson videophone users or hearing people call you through Sorenson VRS, they can leave you a SignMail video if you cannot answer a call.

To Turn On the Feature

  1. Start at the Home screen.
  2. Select the Settings button.
  3. Select the Personal button.
  4. Select the SignMail button to open the screen.
  5. Select the SignMail Greeting type:
    • The Sorenson greeting is selected by default. The other options are: Text Only Greeting, Sorenson Greeting, and No greeting. 

How do I send SignMail alerts to one or two email addresses?

  1. Start a the Home screen.
  2. Select the Settings button.
  3. Select the Personal button.
  4. Select the SignMail button to open the screen.
  5. Move to the Edit SignMail Alerts.
  6. Select the Eedit SignMail Alerts.
  7. Select the Send me e-mail when I receive new SignMail messages checkbox to enable the feature.
  8. Enter the email address. When you are finished, select OK button.

Troubleshooting SignMail

There is no known issue with the SignMail feature.

Contact Us

If you are still having issues with SignMail, please call Technical Support at 801-287-9403 and give us this code: 

SLIIG