Voice Carry Over (VCO)

Overview

Enable VCO

1. Select Settings > Device > Audio.
2. Choose an option:
   • Use 1-Line VCO (Beta)
   • Use 2-Line VCO
     • If selected, enter a call back phone number of the voice telephone you will be using. 
   Select OK.

Troubleshooting tips

• Incoming call 1-Line VCO does not work

  • Add the contact to your Phonebook with 1-Line VCO option enabled.
  • Inform VI to have 1-Line VCO enabled for the call.

• The interpreter and hearing caller cannot hear me clearly

  • Move closer to the microphone in the Remote Camera Unit (Remote Camera Unit) to reduce noise distortion.

• The voice was dropped in the middle of a call

  • The VI will be able to reconnect the audio.

• I hear an echoing sound when using audio with ntouch VP

  • Move RCU device until the echoing sound stops.

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