Voice Carry Over (VCO)
Overview
Enable VCO
- Select Settings > Device > Audio.
- Choose an option:
- Use 1-Line VCO (Beta)
- Use 2-Line VCO
- If selected, enter a call back phone number of the voice telephone you will be using.
Troubleshooting tips
-
Incoming call 1-Line VCO does not work
- Add the contact to your Phonebook with 1-Line VCO option enabled.
- Inform VI to have 1-Line VCO enabled for the call.
-
The interpreter and hearing caller cannot hear me clearly
- Move closer to the microphone in the Remote Camera Unit (Remote Camera Unit) to reduce noise distortion.
-
The voice was dropped in the middle of a call
- The VI will be able to reconnect the audio.
-
I hear an echoing sound when using audio with ntouch VP
- Move RCU device until the echoing sound stops.
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