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Sorenson MindTouch

I cannot make international phone calls through Sorenson VRS

Overview

I cannot make international phone calls through Sorenson VRS

Troubleshooting Tips

Check the phone number format
  • The leading number in each set of the phone number should never begin with a zero. 
You are outside of United States
  • If you are in the United States, you can use SVRS to call anyone, anywhere in the world, who speaks either English or Spanish. Unfortunately, if you reside outside of the United States, you cannot make an SVRS call or use SVRS to make 911 emergency calls.
    • NOTE: If you are going to be traveling outside of the U.S, please contact our Customer Service department at 801-386-8500, before you begin your travels. So Customer Service can set up your account to make an SVRS call outside of the United States for up to 28 days.

Contact Us

If you are still having issues with making international phone calls through Sorenson VRS, please call Technical Support at 801-287-9403 and provide this code: 

ICMIP