Audio
Overview
ntouch VP2 has two built-in microphones in the camera to provide improved audio quality for your calls
Enable Point-to-Point Audio
- Select Settings > Device Options > Sound
- Check the box for Use point-to-point audio?
Enable Audio and Show Meter
- Select Settings > Device Options > Sound
- Check the box for Use point-to-point audio?
- Check the box for Show audio meter? to see meter during call
Enable Ringer Sounds & Control Volume and Pitch
- Select Settings > Device Options > Sound
- Check the box for Play ringer sounds?
- Adjust What is my phone's ringer volume? by selecting the + or - buttons
- Adjust What is my phone's ringer pitch? by selecting the + or - buttons
Troubleshooting tips
I hear a beep every 10 seconds when using BlueParrott VXI B250-xt Bluetooth headset
- That is the microphone mute/unmute reminder beep. To mute the reminder beep, hold down the Volume Up/Mute button for two seconds until you hear a beep
- For more information about the headset, please review the VXi B250-XT options at their website
The person cannot hear me through VP
- While in a call, turn on the Microphone through the in-call menu
- Press OK on the remote control to bring up the in-call menu
- Select the microphone icon then press OK
- Reset the camera's connection to the videophone
- Unplug the camera and the power
- Plug in the camera then power
- Check the cables to see if there are any damages
I cannot hear the phone I am talking to through VP
- Make sure that the HDMI cable is plugged in all the way
- Turn up the volume on TV
- Unplug the HDMI cable on VP then plug it in
- Test another HDMI port on the TV
- Try another HDMI cable
Contact us
If you have any questions or issues with this feature, please contact Technical Support and provide this code: AOUID