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Sorenson MindTouch

Block Caller

Overview

Block or unblock a caller

To Turn On the Feature

This Block Caller feature is enabled by default.

To Block or Unblock a Caller through the Blocked List

  1. Start at the Home screen.
  2. Select the Phonebook button.
  3. Select the Contact Lists button.
  4. Select the Blocked button.
  5. To block a caller, select the Block a Number button then enter the text you want to save. 
  6. To unblock a caller, select the contact you want to unblock then select the right arrow next to the phone number. 
  7. Select the Done button.

To Block or Unblock a Caller through Phonebook

  1. Start at the Home screen.
  2. Select the Phonebook button.
  3. Select the contact you want to block or unblock.
  4. Select the right arrow next to the phone number. 
  5. Select the Block button.

To Block or Unblock a Caller through Call History

  1. Start at the Home screen.
  2. Select the Call History button.
  3. Select the call history entry you want to block or unblock.
  4. Select the Done button.

To Block or Unblock a Caller through SignMail

  1. Start at the Home screen.
  2. Select the SignMail button.
  3. Select the message you want to block or unblock.
  4. Select the Done button.

Troubleshooting

There is no known issue with the Block Caller feature.

Contact Us

If you are still having issues with the Block Caller feature, please call Technical Support at 801-287-9403 and provide this code: 

BCLAO