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Sorenson MindTouch

Bluetooth Device Support

Overview

ntouch VP2 supports the use of wireless Bluetooth keyboards. This feature makes it easier to share text while in a call.

To Turn On the Feature

  1. Start at the Home screen
  2. Select Settings.
  3. Select Device Options.
  4. Select Bluetooth.
  5. Check Allow Bluetooth devices?.
  6. Put your Bluetooth device into its “pairing” (or “connect”) mode before continuing. Your ntouch VP2 will not be able to detect the device unless it is ready to pair.
    • Instruction for Logitech Keyboard K480:
      1. The keyboard’s On/Off switch is in the On position. (On the base)
      2. Turn the selector dial to channel 1 on the keyboard. 
      3. Hold down the PC connect button for 3 seconds.
  7. Select Scan for devices.
  8. Select the Pair button for the device you want to connect to the videophone.
    • If you see a dialog that says the connection failed, select the Try again button in the dialog to restart the pairing.
  9. You will then see a pairing request dialog.
  10. On the Bluetooth keyboard, type the code shown in the dialog to complete the pairing process.
    • You may need to press the enter key on the keyboard.
    • The right side of the screen now shows a list of Saved/Paired Bluetooth devices.
    • The green checkmark next to the device name shows that the device is currently connected.
    • You can have more than one keyboard paired and connected at a time.
    • Return to the Home screen by pressing the Home key on the remote control. Your selections will be saved.

To unpair the device

  1. Start at the Home screen
  2. Select Settings.
  3. Select Device Options.
  4. Select Bluetooth.
  5. Pick the device to unpair in the list of Saved/Paired Bluetooth devices:

Troubleshooting

  • Which Bluetooth keyboard is supported with ntouch VP2?
    • You can connect Bluetooth keyboards to your ntouch VP2. Sorenson has confirmed that these keyboards work with ntouch VP2:
      • Apple Wireless Keyboard
      • GGMM B-Typer BK-310
      • Logitech K380 and K480 
      • SIIG Wireless Mini
      • SPARIN Mini Bluetooth Keyboard
      • Contact Us

If you are still having issues with Bluetooth Device Support, please call Technical Support at 801-287-9403 and provide this code: 

BDSLE