Note: This feature works only for calls that use the SIP protocol. When a call is made using the H.323 protocol, the Transfer feature will not be available. Most calls between non-Sorenson endpoints use H.323.
To Turn On the Feature
This Call Transfer feature is enabled by default and no action needs to be taken on your part to enable it. If you do not see the feature, please contact us.
To Use the Feature
- At an active call screen, press the OK key on the remote control.
- Select Transfer.
- The Transfer menu lets you transfer the current call by one of these options:
- Call History
If you are still having issues with the Call Transfer feature, please call Technical Support at 801-287-9403 and provide this code: