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SVRS MindTouch

Contacts

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Overview

You can use the filtering buttons to select to view a list of the Contacts you have saved.

Notes: 

  • If you have many contacts, you can jump to any part of the number buttons on the remote control. This is the "Searchable Contacts" feature. For example, press the 2 button on the remote control to show the dialog of A B C 2.
  • The changes made to the contacts in the Phonebook will not update the Call History retroactively.

Create a new contact

  1. Select Phonebook > New Contact.
  2. Enter the information.
  3. Select Done.

Edit a contact

  1. Select Phonebook.
  2. Select a contact record.
  3. Select Edit to edit the information.
  4. Select Done.

Delete a contact

  1. Select Phonebook.
  2. Select a contact record.
  3. Select Delete > OK.

Enable Spanish VRS in Contacts

  1. Select Settings > Controls.
  2. Check the box for Turn on Spanish features?

Troubleshooting tip

  • I am not able to create, edit, or delete contacts
    • You may have encountered the issue when Sorenson's servers are temporarily unavailable. Try these troubleshooting steps to resolve the issue:
      1. Force quit app then login again or reboot the VP.
      2. Check your internet to make sure it is working as expected. Open a web browser and if it opens Internet Service Provider page containing some kind of warning then there may be issue with your provider and you may need to call them. 

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: CSOTN.