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SVRS MindTouch

Group Call

Overview

With the Group Call feature, you can talk to up to four other SVRS customers at once.

Create a Group Call

  1. When in an active call, press the OK key on the remote control
  2. Select Call then select a contact from:
    • Call History
    • Favorites
    • Phonebook
    • Dialer
    • myPhone
  3. Press the OK key on the remote control
  4. Wait for the call to connect
  5. Press the OK key on the remote control again
  6. Select Join
    • To add more calls to the Group Call, repeat steps above

Did you know

  • You can add up to 4 other calls (for a total of 5 people including yourself) in one call.
  • In-call options such as Call Transfer, Share Text, and Flash features do not work during Group Call.
  • Group Call feature only works with Sorenson products and do not work with SVRS Support or Video Interpreters.
  • The invitees must be ready to join the Group Call when invited and they are not in call with someone else. 

Troubleshooting tips

I see audio meter (blue square) on the video but I don't use it
  • Click here to turn off the audio meter

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: GCRAO