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SVRS MindTouch

Hide My Caller ID


Remain anonymous by hiding my Caller ID* phone number from being sent to others when calling. When this feature is enabled, you will not be able to call Sorenson users who have enabled the “Don’t Accept Anonymous Calls” feature on their endpoints.

* Caller ID can't be hidden when calling certain numbers, such as 800 numbers and 911

To Turn On the Feature

  1. Start at the Home screen
  2. Select Settings
  3. Select Device Options
  4. Select Privacy/Notifications
  5. Check Hide my caller ID?

Troubleshooting Tips

  • I received call from someone with "No Caller ID"
    • The caller may have enabled Hide My Caller ID on their phone when they called you

Contact Us

If you are still having issues with the Hide My Caller ID feature, please call Technical Support at 801-287-9403 and provide this code: