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SVRS MindTouch



Access all the N11 numbers available in your local area. By dialing 611, you will be connected directly with Sorenson Customer Service. N11 numbers include: 211, 311, 411, 511, 611, 711, 811 AND 911.

All N11 services are not available in all areas. Your provisioned 911 Location address is used for N11 phone number look-up. If you have a non-standard address format, N11 number look-up may fail. 

Note: non-Sorenson videophones must dial full ten-digit to connect to our services.  

N11 # Service
211 Community information and referrals
311 Non-emergency policy dispatcher
411 Phone directory assistance
511 Traffic and transportation information
611 Customer service (directly dials Sorenson Customer Service).  Note: Non-Sorenson equipment will need to dial full ten-digit number.  
711 State TTY relay service
811 Local utility “call-before-you-dig” service
911 Emergency dispatcher

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If you have any questions or issues with this feature, please contact Technical Support and provide this code: ND1I1