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Sorenson MindTouch

Share Text/Contact

Overview

For those times when it is important to use words to be clear, the Share feature uses real-time text to send information to the caller or the interpreter. If you't have a keyboard, you can use an on-keyboard.

Note: The saved text information will only be saved to that ntouch VP and will not be stored on Sorenson. 

To Turn On the Feature

This Share Text/Contact feature is enabled by default.

To Add Saved Text Messages

  1. Start at the Home screen.
  2. Select the Settings button.
  3. Select the Call Options button.
  4. Select the Saved Text button.
  5. Select the field you want to add.
  6. Enter the text you want to save.
  7. Select the Done button.

To Delete Saved Text Messages

  1. Start at the Home screen.
  2. Select the Settings button.
  3. Select the Call Options button.
  4. Select the Saved Text button.
  5. Select the field you want to clear.
  6. Select the Done button.

To Use Saved Text During Calls

  1. At an active call screen, press the OK key on the remote control.
  2. Use the remote control to move to the Text button.
  3. Select the Text button to open the pop-up menu.
  4. The Text menu lets you share text with the other call during an active videophone call. The options are:
    • Use the Clear Text button to clear all received and sent text from the screen.
    • Use the Keyboard button to display the on-screen keyboard and text fields. 
    • Use the Saved Text button to select a saved text item to share with the caller.

To Share a Contact During Calls

  1. At an active call screen, press the OK key on the remote control.
  2. Use the remote control to move to the Phonebook button
  3. Select the Share from Phonebook button to open the pop-up menu.
  4. You can select any existing contact from your Phonebook's Contacts list to share with the other caller. After you have highlighted a contact, select the Share button. The contact will be shown on the other caller's screen. If the other caller is also using an ntouch VP2, the option to save the contact record will be shown to that caller. 

Troubleshooting

I do not see the Saved Text button during the active call
  • You will not see the Saved Text button until you have added at least one saved text item.

Contact Us

If you are still having issues with Share Text and Contacts, please call Technical Support at 801-287-9403 and provide this code: 

STACS