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SVRS MindTouch

LED on the front of the main unit change colors


The Status LED on the right-front side of the ntouch VP2 main unit will change colors indicate the videophone’s status, both during and after the booting (start-up) process.

The normal LED sequence (i.e., no problems encountered during booting) is:

Light Green—AmberGreen—AmberGreen


  • If the LED is Green then your VP is functioning normally.
  • If the LED remains in the Amber color after the Home screen appears, the videophone is not connected to Sorenson's servers. Check your network connection.
  • If the LED turns Red briefly during booting, the remote camera unit was not detected.
  • If the LED turns Blue briefly during booting, the HDMI-out connection to the HDTV display was not detected.

Contact us

If you have any questions or issues with this feature, please contact Technical Support and provide this code: LEDMU.