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Sorenson MindTouch

RCU is not sending the Serial number

  • RCU is not sending the Serial number to VDM
    • The RCUs with no SNs were our first pallet from the factory, we did not instruct the factory to start programming the SN values in the camera. I believe there were about 1000 units. We decided to deploy them to call centers and customers. All are  Near cameras. No harm with the Core. We are aware of this and no concern of any way.