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SVRS MindTouch

Block Caller

Overview

There are ways to add phone number to Block List. You can add any existing contact in the list, you can add a new phone number directly or you can block a number from Call History or a SignMail Caller

Add a caller to Blocked List

  1. Select Phonebook > Blocked > Add Contact (the plus button on the bottom).
  2. Enter description and number.
  3. Select Block Number > OK.

Block a caller in Call History

  1. Select Call History
  2. Select a call.
  3. Select Block Caller > Block Number > OK.

Block a caller in Phonebook

  1. Select Phonebook > Contacts.
  2. Control-click (or right-click) a contact.
  3. Select Block Contact > OK.

Block a caller in SignMail

  1. Select SignMail.
  2. Control-click (or right click) a video.
  3. Select Block Caller > Block Number > OK.

Unblock a caller

  1. Select Phonebook > Blocked.
  2. Select a caller.
  3. Select the Delete Contact button (the minus button on the bottom)
  4. Select OK.

Did you know 

  • You will not receive missed calls or SignMail from a blocked phone number.
  • You can block anyone except for certain Sorenson numbers such as SVRS Technical Support using this feature.
  • Enabling Don't accept anonymous videophone calls in Settings will block callers if they have their Caller ID hidden. 

Contact us 

If you have any questions or issues with this feature, please contact Technical Support and provide this code: BCLAO