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Sorenson MindTouch

Block Caller

Overview

Block or unblock a caller

Note: Calls from blocked callers will not show up on your call history list

To Turn On the Feature

This Block Caller feature is enabled by default and no action needs to be taken on your part to enable it.  If you do not see the feature, please contact us. 

To Block or Unblock a Caller through Blocked List

  1. Start at the Home screen
  2. Select Phonebook
  3. Select Blocked
    • To block a caller
      1. Select the + button
      2. Enter the text you want to save
      3. Select Block Number
      4. Select OK
    • To unblock a caller
      1. Select the contact you want to unblock
      2. Select the button
      3.  Select OK

To Block a Caller through Contacts

  1. Start at the Home screen
  2. Select Phonebook
  3. Select Contacts
  4. Right click mouse on the contact you want to block
  5. Select Block Contact
  6. Select OK

To Block a Caller through Call History

  1. Start at the Home screen
  2. Select Call History
  3. Select the call history you want to block
  4. Select Block Caller
  5. Select Block Number
  6. Select OK

To Block a Caller through SignMail

  1. Start at the Home screen
  2. Select SignMail
  3. Select the SignMail you want to block
  4. Click on + button
  5. Select Block Caller
  6. Select Block Number
  7. Select OK

Troubleshooting Tip

None

Contact Us

If you are still having issues with the Block Caller feature, please call Technical Support at 801-287-9403 and provide this code:

BCLAO