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SVRS MindTouch

Block Caller

Overview

There are ways to add phone number to Block List. You can add any existing contact in the list, you can add a new phone number directly or you can block a number from Call History or a SignMail Caller

Add a caller to Blocked List

  1. Select Phonebook > Blocked > Add Contact > +
  2. Enter Description and Phone Number.
  3. Select Block Number > OK.

Block anonymous calls

  1. Select Preferences > General.
  2. Check the box for Don't accept anonymous videophone calls.

Block a caller in Call History

  1. Select Call History.
  2. Select a caller.
  3. Select Block Caller > Block Number > OK.

Block a caller in Phonebook

  1. Select Phonebook > Contacts.
  2. Control-click (or right-click) a contact.
  3. Select Block Contact > OK.

Block a caller in SignMail

  1. Select SignMail.
  2. Control-click (or right click) a video.
  3. Select Block Caller > Block Number > OK.

Unblock a caller

  1. Select Phonebook > Blocked.
  2. Select a caller.
  3. Select — > OK.

Did you know 

  • You will not receive missed calls or SignMail from a blocked phone number.
  • You can block anyone except for certain Sorenson numbers such as SVRS Technical Support using this feature.
  • Enabling Don't accept anonymous videophone calls in Settings will block callers if they have their Caller ID hidden. 

Contact us 

If you have any questions or issues with this feature, please contact Technical Support and provide this code: BCLAO