Voice
Overview
Enable Use Voice
- Select ntouch > Preferences > General.
- Check the box for Use Voice.
- Additional options:
- Check the box for Use voice for VRS calls to use voice during VRS calls.
- Check the box for Use a different phone number for VRS Calls.
- If selected, enter a call back phone number of the voice telephone you will be using.
- Additional options:
Troubleshooting tips
-
The other person cannot hear me on the other end
- On the Apple computer, click on Apple icon > System Preference > Security & Privacy > Microphone.
- Make sure ntouch is checked and visible on the list.
- If ntouch is not visible, reinstall ntouch app then make a call, make sure you accept the permissions for microphone.
- If the #1 step does not work, Install AppCleaner app then drag ntouch app to AppCleaner then reinstall ntouch app again and make call to accept the permissions for microphone.
- On the Apple computer, click on Apple icon > System Preference > Security & Privacy > Microphone.
Contact us